Location:                          Clinix Botshelong-Empilweni Private Hospital (Vosloorus).

Reports to:                      Reception Supervisor

• Job Summary:

  To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.

  REQUIREMENTS

  Minimum Requirements:

  • Administration Qualification / NQF Level 5.

   

  Minimum Experience:

  • 1-2 years in general office administration.

   

  Added Advantage:

  • Health related qualifications.

   

  DELIVERABLES:

  • Efficient management of Clerical and Front-desk tasks.
  • Professionally and diligently attend to all patient and customer queries
  • Attend to calls received at front desk
  • Physically inspect and ensure the admissions / reception area is well maintained each day
  • Provide adequate information to customers and patients with regards to admissions and booking in accordance with Clinix standards
  • Process healthcare forms (and all related documentation)
  • Assist patients to accurately complete appropriate forms and documents, where required
  • Obtain all required information and documentation from patients on admission i.e., Identity document and current/valid Medical Scheme card, as per the company policies and procedures
  • Accurately capture patient information upon admission
  • Ensure the admitting and treating doctor are accurately captured on the approved system
  • Escalate any issues to the Reception Supervisor
  • Execute daily tasks in a manner that maintains patient confidentiality
  • Complete the discharge process as and when necessary
  • Complete pre-admissions and pre-authorisations and accurately capture the information on the approved system (Inclusive of completing the Patient Master Index with authorisation / reference numbers, ICD codes (where applicable), diagnoses (where relevant) and all other relevant information.
  • Complete ad-hoc general administration