To ensure the consistent delivery of high-quality laundry services by inspecting linen for cleanliness, damage, and proper processing according to clinical standards. The Quality Controller is responsible for identifying non-conforming items, ensuring adherence to infection prevention and control (IPC) protocols, and maintaining service excellence across all stages of linen handling.

• Grade 12
• Knowledge of infection prevention and control standards
• Basic knowledge of textile handling and laundry processes
• Basic knowledge and understanding quality control principles and standards
• 1–2 years of experience in a healthcare or commercial laundry environment is advantageous
• Basic understanding of hospital linen types and handling protocols
• Training in IPC or willingness to undergo IPC training
• Knowledge and understanding of quality control standards
  

Minimum Job Requirements:

• Liaise with laundry sorting, washroom, and packing teams to ensure continuous quality monitoring.
• Ensure that condemned linen is recorded and removed from circulation according to policy.
• Support efforts to meet daily targets without compromising quality.
• Assist in training new staff on proper handling, folding, and inspection procedures.
• Participate in quality review meetings and audits.
• Record findings from inspections in quality control logs.
• Report trends in damaged or stained linen to the Laundry Supervisor.
• Recommend improvements based on recurring quality issues.
• Conduct post-wash inspections of linen for stains, tears, foreign objects, and quality issues.
• Identify and tag linen that should be rewashed, mended, or condemned.
• Ensure clean linen meets defined clinical hygiene and presentation standards